FAQ s
FAQs
- How can I contact Aurevio?
You can contact us via email at:
abrar.om7799@icloud.com
Our customer support team will be happy to assist you with any questions or concerns.
- How long does it take to brew coffee?
The machine heats and brews fresh espresso in less than 5 minutes.
- What types of coffee does it support?
It supports:
- Coffee capsules
- Ground coffee
- How many cups can be made on a single charge?
You can make approximately 3–5 cups on a full charge, depending on usage and water temperature.
- How is the machine charged?
The machine uses fast and convenient USB Type-C charging.
- Is it suitable for travel?
Yes, its lightweight and portable design makes it perfect for travel, camping, office use, and car trips.
-Does it heat the water automatically?
Yes, it features a built-in heating system that heats water directly inside the machine.
-Can I use preheated hot water?
Absolutely. Using preheated water allows for even faster brewing.
-Is it easy to clean?
Yes, the detachable design makes cleaning quick and easy
- Does it create creamy foam like café coffee?
Yes, the powerful 20Bar pressure system delivers rich espresso with smooth and creamy foam.
- Can I change or cancel my order?
Since we process orders quickly, any changes or cancellations must be requested within 12 hours of placing the order. Requests after this period may not be accepted. However, you may still return the item for a full refund after receiving it.
-What payment methods do you accept?
We accept all major payment methods, including:
- Visa
- Mastercard
- Apple Pay
- Google Pay
When will my order be processed?
All orders are processed and shipped directly from our warehouse.
Is it a good gift option?
Absolutely! It comes in elegant packaging, making it a perfect gift for coffee lovers